BASIC PRIVACY POLICY
George Weston Foods Limited
("GWF"), recognise the importance of your privacy.
We are committed to protecting personal information about
you which we hold. This privacy policy describes how we manage
your personal information and safeguard your privacy.
1. We are bound by the
National Privacy Principles (NPPs) and we will comply with
them to the extent required by the Privacy Act 1988.
2. COLLECTING PERSONAL
INFORMATION ABOUT YOU
The kinds of personal
information we hold
We only collect personal
information that is necessary for us to perform our functions.
The kinds of personal
information we collect and hold will depend upon the type
of products and services we provide to you or purchase from
you. However, it may include:
- information
you give us when you request a product or service from
us or enter a competition of ours. This information will
include your name, address and contact details;
- credit related
information necessary to assess applications for credit
and personal guarantees;
- records of communications
between us and you; and
- if you have
or had one of our products, information about the use
of that product or your opinions about that product recorded
when you respond to a survey.
3. USING AND DISCLOSING
YOUR PERSONAL INFORMATION
We respect your privacy.
Any personal information which we collect about you will only
be used for the purposes for which it is collected or for
related purposes.
In some circumstances
we may use your personal information to provide you with information
about other products and services offered or distributed by
us. In order to do this, we may disclose your personal information
to organisations to whom we outsource functions such as a
mailing house.
Contracting out services
and disclosures
In some cases we contract
out some of our functions (such as mailing) to external service
providers. We may disclose your personal information to these
service providers but only so that they can provide the services
that we have contracted out to them.
4. ACCESS TO YOUR
PERSONAL INFORMATION
In most cases, you can
gain access to personal information that we hold about you.
We will handle requests for access to your personal information
in accordance with the National Privacy Principles.
We will deal with all
requests for access to personal information as quickly as
possible. Requests for a large amount of information, or information
which is not currently in use, may require further time before
a response can be given. In some cases, consistent with the
National Privacy Principles, we may refuse to give you access
to personal information we hold about you.
Generally, if you request
us to do so we will amend any personal information about you
held by us which is inaccurate, incomplete or out of date.
If we disagree with you about the accuracy completeness or
currency of a record of your personal information held by
us, we will take reasonable steps to associate with that record
a statement to the effect that you claim this to be the case,
if you request us to do so.
5. WHAT TO DO IF YOU
WOULD LIKE MORE INFORMATION ABOUT HOW WE MANAGE YOUR PERSONAL
INFORMATION OR WISH TO COMPLAIN ABOUT A BREACH OF YOUR PRIVACY
You can get more information
about the way we manage personal information about you which
we hold, by calling us on 1800 645 515, or by writing to us
at the postal or email addresses set out below.
If you are concerned
that we may have breached your privacy and wish to make a
complaint, please contact us by calling us on 1800 645 515,
or by writing to us at the postal or email addresses set out
below.
6. CHANGES TO OUR
PRIVACY POLICY
From time to time it
may be necessary for us to review and revise our privacy policy.
We reserve the right to change our privacy policy at any time.
We may notify changes to our privacy policy by posting an
amended version on our website (www.gwf.com.au)
GWF Consumer Information
Centre (CIC)
PO Box 227
Enfield, NSW 2136
Phone:1800 645 515
Email: consumer@gwf.com.au
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